I work with a guy
who says "hi". He is the type of guy who you aren't sure how he gets
anything done because when you see him he is in your office, or someone else's
office or talking to one of his team. He
is the type of guy that is rarely found in his own office but instead out where
the action happens chatting with people. He always looks too happy to be busy
and he is always spends way too much time talking to people to get stuff done.
Right?
Let's call this guy
Charlie. Charlie is actually one of the most productive people I have ever
worked with. Not only is he getting results faster than most other people I
have interacted with but he also is looked at as the model of discipline in
this organization. On top of that it is clear that he will have more
opportunities in his career with this same organization. Why is this? How does
this seemingly oxymoronic set of events work together? Is he just friendly with
the right people?
Well… the short
answer is yes. But in a different way than you might think.
Here is what is
really happening:
Every day he is
stopping by multiple times per day to say hi, at the same time he's talking
about what is going on in the business, what is going on that's really good,
giving you his fellow co-worker recognition for doing something right or
getting that result, telling you how it impacted his team, how it will impact
the business, checking in on something that he has going on that involves you,
a project, a task, a deliverable. Or he is spending time with his team (where
they work) developing them, coaching them, keeping tabs on how they are doing
with encouragement and support.
He doesn't spend a
lot of time in conventional water cooler type conversations talking about the
latest TV shows and politics. He doesn’t spend much time focusing on things
that aren't going to generate results. Despite this he still has built some of
the best relationships I have seen and has a high degree of respect from the
team that he works with. The most common things said about him "I really
like that guy!" and "he sure gets things done".
Here is why this
works for him. He gets collaboration and accountability from the people he
works with because people like him (and he provides the same for them). People
like him because he cares enough about them to go out of his way spending maybe
60 seconds a day talking to them about what is important in their world and
what he has in common with them. Often this might only be things he needs from
them or simply touching base with how something is going but this shows
constant follow up and care to his coworkers.
I will not be surprised if Charlie continues
to get amazing productivity and results from all the teams and people he works
with and I would also not be surprised if this leads to another promotion for
him in the next calendar year.
So although everyone
has different personalities and priorities I would challenge you to take a
small lesson from real life and, like Charlie, get out of the comfort of your work-space every
day to be someone who says "Hi"
So important! Networking is often waaay under valued!
ReplyDeleteIt seems Charlie understands the old Dale Carnegie principle that the only way to get anyone to do anything is to make them WANT to do it. And he does that through building and fostering relationships! Great skill and attribute!
Mark, Great call! This is exactly what charlie is doing. What's even more interesting is that he is doing it mostly because he enjoys building those same relationships and not because he simply wants to get something out of them.
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